1 Introduction & Scope

Btd999 (btd999.org) takes your privacy seriously. This Privacy Policy ("Policy") explains how btd999 collects, uses, and protects your personal information.

By accessing btd999.org or creating an account, you agree to this Privacy Policy. This Policy is our Terms & Conditions integral part.

This Privacy Policy applies to all users — both registered members and visitors without an account. We reserve the right to update this Policy at any time. Any changes will be reflected with an updated date on this page.

2 What Information Is Collected

Btd999 only collects information that is necessary to provide our services properly. We do not gather data beyond what is required.

Personally Identifiable Information

  • Full Name & Date of Birth
  • Email Address & Mobile Number
  • National ID / Passport Number (for KYC verification)
  • Current Address

Financial Information

  • Mobile Banking / Nagad / Rocket Account Number
  • USDT Wallet Address
  • Transaction History & Amounts

Technical Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • Login Time & Session Data
  • Gaming History & Bet Records
Type of Information Purpose Mandatory?
Name & Email Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
NID / Passport KYC Verification Yes, for withdrawals
Payment Information Deposits & Withdrawals Yes
IP Address Security & Fraud Prevention Automatic
Gaming History Service Improvement & Bonus Calculation Automatic

3 How Information Is Collected

Btd999 collects user information through several methods. Each approach is fully transparent and legally compliant.

  • Registration Form: Information you provide when creating an account.
  • KYC Process: Documents submitted during the identity verification process.
  • Payment Transactions: Collected automatically during deposits and withdrawals.
  • Cookies & Tracking: Collected automatically while you use the website.
  • Customer Service: When you contact our support team.
  • Third Parties: Information received from payment processors and verification agencies.
btd999 never stores your full password. Passwords are always kept as encrypted hashes.

4 How Your Information Is Used

Btd999 uses collected data solely for specific, legitimate purposes. We never use your information for anything unnecessary.

  • Account Management: Login, security, and account verification.
  • Financial Transactions: Processing deposits, withdrawals, and bonuses.
  • Customer Service: To resolve issues and provide support.
  • Fraud Prevention: Detecting and preventing suspicious activity.
  • Legal Compliance: Meeting regulatory and compliance requirements.
  • Service Improvement: Enhancing your overall platform experience.
  • Promotional Communications: To inform you of offers and bonuses, with your consent.

If you no longer wish to receive promotional emails or messages, you can opt out at any time by notifying the support team.

5 Who Your Information Is Shared With

Btd999 respects your privacy and never sells your data. However, limited information may be shared in specific circumstances:

  • Payment Processors: To complete transactions via Mobile Banking, Nagad, Rocket, or USDT.
  • KYC Verification Body: Shared through secure channels to verify your identity.
  • Law Enforcement Agencies: Where required by a valid order or legal obligation.
  • Game Provider: Minimum technical data required for smooth game operation.
  • Audit Body: Anonymized data used for independent auditing purposes.
Important: btd999 does not share your personal information with any ad networks or data brokers.

6 Data Protection Measures

Btd999 uses industry-leading technology to keep your data secure. Our security standards are on par with those of a bank.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication: An extra layer of security for your account.
  • Firewall Protection: Advanced firewall protection against cyber attacks.
  • Regular Security Audits: Regular system audits conducted by third parties.
  • Restricted Access: Only authorized personnel have access to data on a need-to-know basis.
  • Data Backup: Encrypted backups stored on secure servers.

Please keep in mind that no transmission over the internet can be 100% secure. Always keep your password and login details confidential and never share them with anyone.

7 Cookie Policy

Btd999 uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of Cookies We Use

  • Essential Cookies: Essential for login sessions and security.
  • Performance Cookies: To measure site speed and performance.
  • Functionality Cookies: To remember your preferences and settings.
  • Analytics Cookies: To understand site usage patterns (anonymized).

You can disable cookies from your browser settings. However, doing so may affect the functionality of certain features on the site.

8 Your Rights

Under btd999's Privacy Policy, you have several important rights. We respect these rights and are here to help you exercise them.

1
Right to Access Your Information

You have the right to know what information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

You may request deletion of your data under certain circumstances.

4
Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

5
Right to Data Portability

You may request a copy of your data in a specific format.

6
Right to Withdraw Consent

You may withdraw consent to promotional communications at any time.

To exercise these rights, please contact our support team. We typically process requests within 30 days.

9 Data Retention Period

Btd999 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

Type of Information Retention Period Reason
Account Information Duration of active account + 5 years Legal Compliance
Transaction Records 7 Years Financial Regulations
KYC Documents 5 Years AML Compliance
Gaming History 3 Years Dispute Resolution
Support Chat 2 Years Quality of Service Assurance
Cookie Data 30 Days – 1 Year By Cookie Type

Upon expiry, data is securely deleted or anonymized.

10 Contact

If you have any questions or concerns about our Privacy Policy, feel free to contact us. We're always here to help.

Email: [email protected]

We typically respond within 24–48 hours. For urgent matters, please use Live Chat.

Please Note: No btd999 staff will ever ask for your password, OTP, or full payment details. If you receive such a request, report it immediately.